I'm MimI, Staff product designer with
7+ years shipping
AI
products
fluent
in
human
Previously Staff Product Designer at ServiceNow designing conversational AI, NLU, and low-code workflows. Based in New York
Selected Work
Led cross-team product redesign unifying siloed tools into a cohesive, low-code builder experience
Design strategy • product redesign • UX research • workshop facilitation
Read case study
Led cross-team product redesign unifying siloed tools into a cohesive, low-code builder experience
Design strategy • product redesign • UX research • workshop facilitation
Read case study
Led design of a multi-persona, human-in-the-loop workflow for enterprise teams to translate, review, and deploy AI models across locales
User research • Product Design
Read case study
Designed a 0→1 multi-persona, human-in-the-loop workflow for experts to translate, review, and deploy AI models across locales
0>1 • Product Design • Rapid Research
Read case study
Driving upsell across 22% of customers with AI recommendations
Led design of an AI-powered recommendations workflow enabling enterprise teams to optimize NLP models
0→1 • workshop facilitation • AI Recommendations • NLP Systems
Contact me to learn more
Driving upsell across 22% of customers with AI recommendations
Led design of an AI-powered recommendations workflow enabling enterprise teams to optimize NLP models
0→1 • workshop facilitation • AI Recommendations • NLP Systems
contact me to learn more
About
The first product I designed was a voice assistant back in 2016, which sparked a long-term focus on AI, conversational systems, and technology.
Since then, I’ve worked with enterprise, startup, and agency teams across the U.S., Japan, and India, designing products that help teams build and improve intelligent systems.
I’m open to staff, lead, or senior roles as well as select consulting engagements.
I'm MimI, Staff product designer with
7+ years shipping
complex
AI
products
fluent
in
human
Previously Staff Product Designer at ServiceNow leading design for conversational AI, NLU, and low-code workflows. Based in New York
Selected Work
Led cross-team product redesign unifying siloed tools into a cohesive, low-code builder experience
Design strategy • product redesign • UX research • workshop facilitation
Read case study
Designed a 0→1 multi-persona, human-in-the-loop workflow for experts to translate, review, and deploy AI models across locales
0>1 • Product Design • Rapid Research
Read case study
Led design of an AI-powered recommendations workflow enabling enterprise teams to optimize NLP models
0→1 • workshop facilitation • AI Recommendations • NLP Systems
contact me to learn more
About
The first product I designed was a voice assistant back in 2016, which sparked a long-term focus on AI, conversational systems, and technology.
Since then, I’ve worked with enterprise, startup, and agency teams across the U.S., Japan, and India, designing products that help teams build and improve intelligent systems.
I’m open to staff, lead, or senior roles as well as select consulting engagements.